Frequently Asked Questions

Everything you need to know about shopping with Femmenina

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can monitor its journey in real-time.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all tags attached to be eligible for a full refund.

Which payment methods do you accept?

Femmenina accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific destination.

How can I contact customer support?

Our dedicated support team is available Monday through Friday via email at support@femmenina.com or through our live chat feature on the website.